98 South 4th Street Brooklyn NY

We CAN’T WAIT TO CHAT WITH YOU!

LIL’ CHOP

(347) 992-7823

HELLO@lilchop.com

FAQs

  • Absolutely! pop in for any of our services day-of. Call ahead or check online booking if you’d like to know available times before heading over!

  • You and a lil’ crew? We got ya! Group bookings are available for online booking or can be made over the phone. We encourage giving us a ring for parties of 4 or more.

  • All event bookings are arranged by our sibling location, Headchop. We’ve got you covered on event styling of hair and makeup for weddings and celebrations of all kinds. Reach out to events@headchop.com to inquire about your upcoming styling needs! Options will be available for both locations.

  • Scroll down on this page to find the full run down or our policies for cancelation and lateness and no shows.

  • We strongly suggest arriving 5 to 10 minutes before your appointment to give yourself a little room.

    If you are running a lil’ late, please remember rushing through appointments is not an option for us. If you’re running past the 5-minute mark, we may need to reschedule your appointment, resulting in a 50%-100% charge for the scheduled service depending on the service you booked.

    Thank you in advance for respecting everyone’s appointment reservations and time.

    Stay N’ Play services
    Cancelation due to lateness: 100% service fee.

    Quickies services
    Cancelation due to lateness: 50% service fee.

    *late fees are only charged if your arrival time would impacts the next appointment booked with our stylist and the only option would be to book a new appointment time later.

  • We love hearing feedback from our clients, and always want your visit to be awesome! Let us know about your experience by calling the salon or emailing us at hello@lilchop.com. Someone from our management team will be able to assist you from there.

  • Yes, If you wear your haircut and feel that it’s not quite what you wanted you have two weeks to notify us at hello@headchop.com or by calling the salon at 347-992-2295. We can arrange for an adjustment appointment with your original stylist.

    Adjustments are not a full haircut, but a tailoring to the original cut you asked for. They are preformed on your hair in it’s dry state how you usually wear it, and do NOT include a wash and styling after the adjustment. For this reason we will instruct you to arrive with your hair as freshly styled as possible, tangle free, with your natural texture in tact.

    Adjustments cannot be made to a haircut after two weeks have past so let us know as soon as you can!

  • Making an adjustment to the haircut you received with us is an option within two weeks of the original appointment, and free of charge.

    Notify us as soon as you know that you’d like an adjustment. We cannot accomidate booking an adjustment after two weeks have past from your haircut.

    Adjustments are small changes to the original haircut you asked for to get it just right. typically, this involves adjustments like making the layers a little shorter, bringing the face framing up a bit more, or making the length slightly shorter.

    If you have decided on a different length or shape than the original style asked for we will schedule you a new haircut with a stylist at full price.

  • Easy! We offer memberships to anyone who has received a service at Lil’ Chop at least once. Signing up for memberships is done in-person only so pop in any time to speak with a team member or ask your stylist about becoming a lil’ member on your next visit to the salon!

    Pro tip: Want to become a member but you’re new to the salon? Book your first appointment with online, and speak to our team before checkout on your first visit! We’ll get you sorted with the best membership unique to your hair and styling preferences so that you can take advantage of Lil’ Membership Perks right away!

  • Lil’ Members receive two Blow N’ Go services and one Side Piece service per month at a discounted rate of 20%. Additional Quickies, Side Piece treatments, and add-on Iron Finishing within the month are available with a lil’ discount of 15% off. Product purchases are available at 10% off to all Lil’ Members!

  • Memberships do not yet include discounts on services from our Stay N’ Play menu such as the “Chop N’ Squeeze” and “Chop N’ Blow” These services include haircuts at varying price ranges depending on the stylist.

    If you have interest in a membership including these types of services let us know by emailing hello@lilchop.com

    As we grow, we would love to expand our membership offerings so knowing what you would like out of a membership matters the most! Drop us a line and let us know what you think! We would appreciate it so much. 🤗

  • Lil’ memberships are a three month commitment. Your card on file will be charged on a select date of each month based on your sign up date.

    Lil’ memberships are set to automatically renew at the end of your three month cycle, but you have up to the 24 hour mark before renewal to turn off the auto renew feature.

  • No, the services included in a membership do not roll over to the following month. In this case, If you don’t use it.. you do in fact lose it!

  • All clients at Lil’ Chop have a unique hair score! This score is determined by grades in three categories hair type, length, and density. The grades from each category are added together to create your individual hair score.

    Your unique hair score is used by our lil’ team to determine your baseline price point for services on our Quickies menu.

    With your score we understand what your baseline Blow-N-Go price point is and create a custom membership for you based on your hair and style needs. We can include things like add-on Iron Finishing and add-on time for extensions.

    What’s build into the monthly payment?

    The membership price and reoccurring payment you will make throughout the duration of your membership is the price of two baseline Blow N’ Go services + any add-ons you choose for iron finishing or extensions at 20% discount. We also throw in one Side Piece of your choice per month on us!

  • A baseline Blow N’ Go price is the price of your blowout without Iron Finishing.

    Some hair types can get by without any Iron Finishing while others may require Iron Finishing to achieve the look.

    Some styles on our Blow N’ Go menu have Iron Finishing included in the price as the look requires the use of a hot iron. Other styles may or may not require iron styling depending on the clients hair type.

    Not sure if your hair type will need Iron Finishing to achieve a look on our menu?

    We can help! Give us a call and we can give you a recommendation based on your hair type with our expertise.

  • Canceling can easily be done by calling the salon at (347-992-7823), texting through the Lil’ Chop Mobile app, or emailing members@lilchop.com Please be aware that you have up to 24 hours before your three month membership cycle ends, to cancel. We do not provide refunds for memberships so don’t forget!

  • Here you are!

    Lil’ Chop offers memberships to returning clients who have visited the salon one or more times.

    Lil’ Chops menu of prices has a range to suit all hair sizes, shapes, and textures, and so does its lil’ memberships! Pricing is determined in person with a Lil’ Chop stylist or team member based on our in-house scoring system. Sorry, we do not provide memberships to clients who have not joined us in the salon before, and we must see you in person to create your custom membership.

    Lil’ Members receive two Blow N’ Go services and one Side Piece treatment per month. Additional Quickies, Side Piece treatments, and add-on Iron Finishing within the month are available at a lil’ discount of 15% off. Product purchases are available at 10% off to all Lil’ Members!

    Membership pricing is determined based on your custom hair score. This score is tallied by three categories of length, density, and curl type. Your custom score will set your baseline price for our Blow’ N Go services, and from there you can choose for your membership to include add-on Iron Finishing and/or extra time required for extensions.

    Lil’ memberships are a three month commitment. Your card on file will be charged on the first of each month. Lil’ memberships are set to automatically renew at the end of your three month cycle.

    Services included in a membership do not roll over to the following month. In this case, If you don’t use it.. you do in fact lose it!

  • Yes, Lil’ Chop is ADA compliant! We are a ground floor store front with a wheelchair accessible bathroom for clients.

  • Yes, you may request for your stylist to wear a face covering during your visit when booking online by adding a “special request”. You can also make your request in person upon arrival to the salon with a team member at the desk when checking in.

  • All Lil’ Chop stylists wash their hands, sanitize their workstations, chairs, tools, and all communal surfaces before and after each guest is seen.

    We have hand sanitizer available upon entering the salon and throughout the space.

    We do not require masks for clients who are fully vaccinated. Please have your proof of vaccination available upon entering the studio without a face covering in the case that a team member needs to se it. We will provide masks upon request if needed.

    You may request for your stylist to wear a face covering during your visit when booking online by adding a “special request” when you book online. You can also notify our team at the desk when you arrive for your appointment.

  • Lil’ Chop has a 24-48 hour cancellation period depending on the booking you request. If you have tested positive for Covid-19 and need to cancel your appointment inside of the 24-48 hour time frame you will automatically be charged the fee corresponding with your service booked. We will refund our late cancellation fee upon receiving your positive test results.

    In order to have your cancelation fee refunded you will need to provide your positive test results from a testing site that include your name and the date. We will not accept at home test results.

    Refund requests and test results can be submitted to hello@lilchop.com

  • Item descriptionReturns & Exchanges

    Lil' Chop & Headchop salons do not offer exchange options for and hair products purchased in-salon or online. Home good products such as branded personalized kits, and ceramic items are eligible for return for refund if returned within 30 days of their purchase date and in an undamaged state of their original condition.

    Returns on hair products or home good items

    To be eligible to return an item purchased, the item in question can not have been opened and/or used and should be returned within 30 days of its purchase date. After 30 days have passed from the purchase date and/or the product has been opened and/or used, the sale will be final.

    Lil' Chop and Headchop Salons will accept returns for a refund when they meet these qualifications. The refund will be in the amount paid. Shipping cost for returns are at the expense of the customer.

CANCELLATION + LATENESS POLICY

We lovingly ask that all changes or cancellations for our signature “Quickie” services be made 24-hours prior to your appointment, and changes or cancelations to our “Stay N’ Play” services be made 48-hours prior to your appointment time.

We keep credit card information on-file for all services booked at the salon. Cancellations or reschedules after the 48-hour time frame are subject to a 50% - 100% charge depending on the service booked.

Cancellations by “No Showing” or tardiness on the day of your appointment are subject to a 50% - 100% charge depending on the service booked.

Clients that do not call or no-show at the reserved appointment time, will be required to pay a 100% deposit for any future bookings. This will be non-refundable in the event of a cancellation occurring outside of the 24-48 hour time frame depending on the service booked.

Repeat offenders beyond 3 late cancellations or no-shows will be required to pre-purchase their services for future bookings. These bookings will be 100% non-refundable in the event of further no-shows or late cancellation.

Reminder, refund requests are at management's discretion.

Canceling a Stay N’ Play service
In 48 hour window:
50% service fee
In 24 hour window: 100% service fee
No-show: 100% service fee
Cancelation due to lateness: 100% service fee

Canceling a Quickies service
In 48 hour window:
No Fee
In 24 hour window:
50% service fee
No-show: 100% service fee
Cancelation due to lateness: 50% service fee

  • Canceling your appointment after our requested time frame or showing up to your appointment past the point of our stylists ability to provide your booked service is considered a late cancellation.

  • A no-show is when our clients book a service with one of our stylists, but fail to arrive at the time of their booked service.

MEMBERSHIPS

BOOKING

STAY IN THE KNOW

We promise to only send you Lil’ Chop updates you’ll be stoked about!